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Employee Resource Groups (ERGs) are voluntary, employee-driven communities in the workplace to foster inclusivity, particularly for individuals with marginalized identities. Originating in the 1960s, the first ERG was established by Black workers at Xerox to address race-based tensions in their professional environment. Over time, ERGs evolved into integral components of Diversity, Equity, and Inclusion (DEI) programs within many companies.

Outlined in a recent ERG Guide, these groups fulfill various crucial roles, including:

  • Providing a platform for members to express concerns and voice their perspectives.
  • Facilitating connections among group members, mentors, and institutional support.
  • Educating individuals on the correlation between distinct identities and workplace challenges.
  • Enhancing cultural sensitivity among employees.
  • Cultivating a workplace environment where every employee feels valued and accepted.
  • Promoting effective communication between new and existing staff.
  • Offering opportunities for professional development.

Effectively managed ERGs can serve as valuable allies for organizations seeking to identify and address workplace issues, thereby fostering greater diversity, equity, and inclusion. When establishing ERGs, companies must ensure that they provide resources for meaningful programs, acknowledge and support the employees leading these groups, and be prepared to address any emerging issues within the ERG framework. This proactive approach contributes to a more inclusive and supportive organizational culture.

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The Editor

Ngozi Okeh is an experienced leader with a history of driving efforts to conceptualize, define, assess and promote diversity, equity, and inclusion (DEI) as strategic business processes. Ngozi is currently the Director of DEI at a leading marketing technology company where she develops and executes enterprise-wide DEI initiatives through rigorous strategic planning efforts, community partnerships, leadership collaboration, strategy evaluation, and careful management of communication and buy-in as well as policies and procedures.  Previously, she worked at an independent mortgage bank, where… View Profile